• 1.

  Introduction

• 1.1

  The following privacy policy ("Policy") relates to use of the online shopping portal, constituting the website available at www.nexus247.in and a related mobile application (if any) ("Online Platform") and the services provided on the Online Platform maintained, managed and operated by Shopsense Retail Technologies Limited ("Company"). The Online Platform utilizes certain intellectual property (and other functionalities) made available by Nexus Select Trust ("NxST/Nexus") to the Company (Company and Nexus hereinafter, jointly and severally, "us", "we", "our").

• 1.2

  This Policy has been designed to help you understand our practices in relation to the information that we collect from visitors through our Online Platform and/or users of our Services (defined below) (collectively, "User", "you", "your") and the manner in which we collect, use, hold, store, transfer, process, retain the Information (defined below) provided.

• 1.3

  The Online Platform is intended to enable you to browse, review, and purchase, products and services ("Services") which are made available by vendors who operate at various Nexus malls in India ("Malls") and other 'Nexus' malls operated by entities who may wish to offer similar Services through the Online Platform ("Affiliate Malls"). The Online Platform also allow you to access and avail the benefits of various offers and discounts and enrolls you into our loyalty program, NexusOne App Loyalty Program ("Loyalty Program").

• 1.4

  This Policy forms an integral part of the Terms of Use ("Terms") which govern your access to and use of the Online Platform and/or the Services. For the purposes of this Policy, unless defined hereunder, all capitalized terms shall have the meaning ascribed to them in the Terms available at www.nexus247.in.

• 1.5

  By giving your Information (defined below) to us, you confirm that you have the capacity to enter into a legally binding contract as per applicable laws, have read, understood, and agree with the privacy practices described in this Policy and the collection, storage and processing of your Information in accordance with this Policy. Please go through this Policy in detail and if you have any questions or require any clarifications under this Policy, please contact us at care@nexus247.in or for quick assistance the User may use the 'Chat with Us' option available on the Online Platform.

• 1.6

  By using, browsing, accessing, or purchasing any Services from the Online Platform you agree to be bound by the terms of this Policy and consent to the collection, storage, possession, dealing, handling, sharing, disclosure or transfer of your Information in accordance with the terms of this Policy. We shall not use your Information in any manner except as provided under this Policy.

• 1.7

  This Policy applies to all current and former Users accessing or using the Online Platform and/or Services or otherwise engaging with us through email or any other means of communication.

• 1.8

  This Policy is an electronic record under the Information Technology Act, 2000 ("IT Act") and the rules made thereunder. This Policy does not require any physical, electronic, or digital signature by us and has been published in accordance with the provisions of the IT Act and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 ("SPDI Rules") and is to be read in addition to the provisions thereunder.

• 1.9

  We reserve the right to update this Policy, from time to time. We will post any Policy changes on this page and, if the changes are material, notify you directly (for example, by sending you an email notification). Please take a moment to familiarize yourself with our Privacy.

• 1.10

  Our Online Platform and Services are offered in compliance with the laws of India. If you are accessing or using the Online Platform from an overseas location, you are requested to independently validate the impact of any applicable local laws.

• 2.

  Definitions For the purposes of this Policy, the following capitalized terms shall have the meaning assigned to them below:

• 2.1

  "User Information" or "Information" shall mean information (as more fully detailed in Clause 3 hereunder) collected from Users, when they browse, use, access, or avail of Services on the Online Platform.

• 2.2

  "Personal Information" with reference to any natural person, is defined under the SPDI Rules to mean any information that relates to such person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying that person.

• 2.3

  "Sensitive Personal Data or Information (SPDI)" is as defined under the SPDI Rules. Any information that is freely available or accessible in the public domain or information which can be obtained by a governmental agency under the Right to Information Act, 2005 (legislation which requires public authorities to disclose certain kinds of information) or any other law in force is excluded from the definition of SPDI.

• 2.4

  "Affiliates" shall mean, with respect to NsXT or Company, any person that directly or indirectly through one or more intermediaries, controls or is controlled by or is under common control with either NsXT or Company, including entities that own and/or operate other 'Nexus' malls.

• 3.

  Information Collected For various purposes as set out in this Policy, we may collect Personal Information (including information that qualifies as SPDI) from you, including, but not limited to:

  • Create and manage your account;

  • Provide and improve Products and services;

  • Send order confirmations, invoices, updates, and marketing communications;

  • Conduct internal research and analytics;

  • Comply with legal or regulatory requirements;

  • Resolve disputes or grievances.

• 4.

  Disclosure & Storage

• 4.1

  We share data with trusted third-party service providers under confidentiality obligations.

• 4.2

  We may disclose information to comply with laws, protect rights, or as part of corporate restructuring, with appropriate safeguards.

• 4.3

  Payment gateway providers collect Financial Information (e.g., card or bank details) only for billing, under secure encryption.

• 4.4

  Data may be processed or stored outside India, with your consent.

• 4.5

  We may verify your identity for security and fraud prevention.

• 5.

  Security We implement reasonable security measures (e.g., firewalls, encryption) to protect your information, but the Internet is inherently insecure. Always exercise discretion when sharing data.

• 6.

  Your Rights You can access, update, or request deletion of your information by contacting care@nexus247.in. Withdrawal of consent may impact service availability.

• 7.

  Changes to this Policy We may update this Privacy Policy; changes will be posted here with a revised "Last updated" date.

Last updated: 24th April, 2025