Nexus 247 is an online marketplace where you can shop for a wide range of products from different sellers, all in one place. Whether you’re looking for fashion, electronics, Beauty and Personal Care or more, Nexus 247 brings everything together for you. We work hard to ensure that every product you buy is Trust of Nexus Select Malls, Genuine quality, straight from the store, Latest Products, and that your shopping experience is smooth, safe, and convenient.
How can I contact customer support?
You can contact our customer support team anytime you need help by writing to us at care@nexus247.in. You can also visit the “Contact Us” section on our website, where you can fill out a simple form, and our team will get back to you as soon as possible.
Is it safe to shop on Nexus 247?
Yes, shopping on Nexus247 is 100% safe. We use secure technology to protect your personal information and payments. We also partner only with trusted sellers so that you can shop without worries. Your trust is important to us, and we are committed to keeping your data and shopping experience secure.
Why are there different prices for the same product? Is it legal?
On Nexus 247, different sellers can list the same product at different prices. This happens because each seller decides their own price based on their costs, stock, location, and offers they are running. Just like in a real marketplace where two shops can sell the same item at different prices, it is completely legal online too. We always encourage you to compare options and pick the deal that works best for you!
How will I detect fraudulent emails or calls asking for my sensitive information?
Fraudulent emails and calls usually try to create a sense of urgency or offer you fake prizes to trick you into sharing personal details like your password, OTP, bank information, or card numbers.
Here’s how you can spot them:
- Check the sender’s email ID carefully — official emails from Nexus 247 will always come from an email ending with "@nexus247.in."
- Never share OTPs or passwords with anyone, even if they claim to be from Nexus 247.
- Beware of suspicious links — don't click on unknown links or download attachments.
- If unsure, contact our official support team through the website before responding to any such message.
Stay alert and protect your personal information at all times!
How do I create a Return Request?
Creating a return request on Nexus 247 is simple and quick! Here’s what you need to do:
- Go to your “My Orders” section after logging into your account.
- Find the order you want to return and click on “Request Return.”
- Choose a reason for returning the product from the list provided.
- Upload any required photos (especially if the item is damaged or wrong).
Submit the request.
Once we receive your return request, we’ll arrange for a pickup or guide you on the next steps. You can track the status of your return under "My Orders" as well.